Digital transformation starts with your people
Your people are your best advisors. Give them the freedom to contribute along with a helpful toolbox and watch the digital transformation happen.
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Your people are your best advisors. Give them the freedom to contribute along with a helpful toolbox and watch the digital transformation happen.
A smart chatbot that solves issues, offers solutions.
Contextual access to internal and external knowledge.
All types of automation, helpful usage insights.
Modern AI ticketing and analytics.
Who doesn't love chatting? It's easy, and we all know how to do it. With our chatbot, you can say goodbye to complicated software, ugly dashboards, crowded screens, and not knowing how to do what you have to do. Now it's as simple as saying hello. Need to solve an issue? Just ask Nibo.
We turn complex things like machine learning, natural language processing, tagging, intent matching and entities recognition into a basic conversation.
📖 in chat, the user's needs are matched with the relevant knowledge
⚙️ Nibo's automations can solve common problems instantly
📊 usage analytics are presented in a visual dashboard
You don't have to choose between RPA or low code DIY tools and more complex solutions that require in-depth coding and development knowledge. We can smoothly guide you to integrate all types of automation solutions in our platform. It's automation, but without the headache.
We believe customers should not waste their time waiting in customer service phone lines, or waiting for email replies. Customers want an instant solution, and chatbots excel at this. Nibo can help with the common issues, often solving them on the spot, otherwise the issues get fast-tracked to an agent.
All your solutions are automatically saved to a knowledge base. Imagine a place where the answers of all your colleagues are stored. Whenever we detect a possible match between issues, we will serve you the corresponding solutions.
Visualize your team's efforts in simple, easy to read graphs. Get in-depth insights into what tasks are the most time-consuming issues or the most common ones. You can also get an overview of how work is distributed and action change where needed. Smarter analytics put you in the driver's seat.
